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Emissary Applications, Bot Purge, & Maintenance Compensation

7 Sep, 2018 4:00 PM

The Great Bot Purge of 2018

 

Hello players!

 

As part of our team’s efforts to ensure Bless provides a fair, balanced, and overall positive play experience, we have recently doubled down on our efforts to identify, target, and remove bots, cheaters, and other accounts in violation of our Terms of Service.

 

On August 30th, we completed a wave of removal, during which time numerous offenders were eliminated, and we don’t plan on stopping there. We take these violations seriously, and will continue to remove those accounts and individuals who we determine to engage in activities through which they are knowingly degrading the play experience for others, and ultimately contribute to toxicity within our community.

 

As we continue these efforts, please feel free to submit further tickets letting us know of anything you see or think we might have missed. We appreciate any info you share with us!

 

Emissary Applications Open Now

 

Additionally, as part of our mission to foster a diverse range of Bless-related communities, we’re encouraging all of you who have a passion for creating positive and entertaining content to apply for an Emissary role! Anyone who wants to partner with us for giveaways, fun in-game and out-of-game events and more as we near launch should show us in their application that they want to help us reach new players around the globe!

 

Emissary applications are now open, and will remain open until Sept. 16th.

 

If you have questions about the program, please refer to the Emissary Program Overview for additional details.

 

Maintenance Compensation Plans

 

Though we always strive to provide sufficient notice for maintenances, there will still be occasional instances where we need to perform emergency maintenances or updates with limited notice. In these cases, we want to make sure impacted players are compensated for the inconvenience.

 

Here are the planned gifts for different types of maintenances:

 

  • Regular maintenance over 5 hours - Premium buff extension for the equivalent maintenance time

  • Regular maintenance that lasts longer than the projected time by more than 30 minutes - Box(es) of temporary buff items in accordance with maintenance duration

  • Unplanned emergency maintenance - Premium buff extension for the equivalent maintenance time, and box(es) of temporary buff items in accordance with maintenance duration

 

We also want to compensate players in cases of critical errors within the game. As such, in the case of these errors causing players to lose items or buffs, we will restore the items and give an additional gift of Lumena to the player according to the severity of the error.

 

Compensation will be given to all players affected by critical errors, and the case of maintenances, to players who have logged into the game approximately 24 hours before and/or after the start of the maintenance.

 

Always at your service,
Sungjin Ko, Executive Producer

PLEASE READ THE FOLLOWING TERMS AND CONDTIONS CAREFULLY.

We, NEOWIZ. and its affiliates (collectively or individually, "NEOWIZ ", "we," or "our") respect your privacy and has made, and will make, reasonable efforts to protect the Personal Information (as defined below) that you may provide us while accessing and using our site located at https://blessonline.net (the "Site"), and the services and features contained therein (collectively, the “Service”) offered through the Site. Your use of the Site and the Service is subject to your agreement to the terms of this privacy policy ("Privacy Policy")
AGAIN, IF YOU DO NOT AGREE TO ANY OF THESE TERMS AND CONDITIONS AND OUR POLICIES, PLEASE DO NOT USE OUR SERVICE

1. Personal Information.
As used in this Privacy Policy, "Personal Information" is information that would allow someone to identify or contact you, including, but not limited to, your age, country, and email address. The Personal Information defined herein does not include aggregated information that, by itself, does not permit the identification of individual persons. Neowiz does not collect any Personal Information from you unless you provide it to us voluntarily. If you refuse to disclose and provide your Personal Information when requested by us, you may not be able to access or use in part, or in whole the Site and/or the Service.
2. E-mail Newsletter
NEOWIZ can request e-mail addresses and country information if you agree to receive our e-mail newsletter. You can contact us at customer services if you do not want to receive it.
3. Emissary Program
In order to participate in our Emissary program, you may be required to provide us personal information such as name, age, e-mail address, country of residence, language, Steam ID, SNS, website addresses, and other information. If you do not agree, you may not be able to participate.
4. Customer Service
NEOWIZ runs its customer support and external consulting tool system through a consigned company (Corporate name: Zendesk, https://www.zendesk.kr). Neowiz or the consigned company may request your name, e-mail address, IP address and other personal information in order to deliver a satisfactory customer support and consultation system. Therefore, if you disagree with this policy, we may not be able to provide you with a satisfactory support service.
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We use Google Analytics, which uses cookies and similar technologies to analyze how users use the Services, compile statistical reports on Services activity, and provide other services related to the Services. Google Analytics may also collect information about our users’ use of other websites. For more information about Google Analytics, or to opt out of Google Analytics, please go to: https://tools.google.com/dlpage/gaoptout.
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We will use the Personal Information collected from you to operate the Site, to provide products or services, or to carry out transactions that you have requested or authorized.
Neowiz may use personal Information in order to provide you with more effective service, to improve the Site and any related Neowiz products or services, and to make the Site more user friendly by eliminating the need for you to repeatedly enter the same information. In order to offer you a more consistent experience in your interactions with Neowiz, Neowiz may combine the information collected by the Site with other information collected by Neowiz from other sources.
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8. Information For People Outside of The United States.
By accepting this Privacy Policy, you confirm that your command and knowledge of English is sufficient to understand all of the terms and conditions set forth herein. For persons in European Union countries, as used herein, terms such as "Personal Information" refer to "personal data" as defined by the Directive 95/46 /EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("Directive"). We will not collect any personal data from you unless you provide it voluntarily. If you are using the Service or Site in Korea, the privacy policy in the link below is also applicable in addition to this Privacy Policy (http://www.pmang.com/pmang_policy.nwz?tab=3)
9. Notice Of Changes To The Privacy Policy.
By using the Site and the Service, you signify your assent to Neowiz's Privacy Policy. If you do not agree to any part of this Privacy Policy, please do not use the Site or the Service. We reserve the right to modify, at our own discretion, this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will also revise the "last updated" date at the top of this Privacy Policy, and will make reasonable efforts to notify you by email, pop-up screen, or by means of a notice somewhere else on the Site. Your continued use of the Site will signify your acceptance of the changes to our Privacy Policy.
10. Contact
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: blessonline@neowiz.com

creator

Preferred Qualifications
  • Creative mindset and passion for MMORPGs
  • Regularly stream, upload, and/or otherwise create content for Bless Online
  • Preferably over 200 Twitch followers, or over 1,000 Youtube subscribers
Basic information
Country of Residence
Main channel

Please enter 1 channel of either YouTube or Twitch or Mixer.

Q. What kind of content do you enjoy creating? (select multiple)

Game Related Information
Q. How often do you see yourself playing Bless Online?

Q. Why are you interested in becoming a Bless Online Emissary?

Optional Fields

Privacy Policy

Rules of Conduct

SUBMIT

Community
Leader

Preferred Qualifications
  • Strong interest in community leadership and passion for MMORPGs
  • The desire to build and maintain a friendly, positive, and safe environment for the Bless Online community
  • Preferably a positive existing relationship with the Bless Online community (in-game & Discord)
Basic information
Country of Residence
Game Related Information
Q. How often do you see yourself playing Bless Online?

Q. Why are you interested in becoming a Bless Online Emissary?

Optional Fields

Privacy Policy

Rules of Conduct

SUBMIT